five peptides

Policies

Privacy Policy

Last updated: .

five peptides ("we", "our") collects information necessary to operate this site and process inquiries. This may include:

  • Information you provide when contacting us (email, name, message content)
  • Technical data such as IP address, browser type, and pages visited (e.g. via analytics)
  • Cookies or similar technologies for site functionality and analytics

We use this information to respond to inquiries, improve the site, and comply with legal obligations. We do not sell your personal information. We may share data with service providers (e.g. hosting, analytics) under confidentiality agreements.

You may request access to or deletion of your data by contacting us at contact@fivepeptides.com. For questions about this policy, contact the same address.

Shipping Information

We ship to the United States and select international destinations. All orders are processed and shipped in accordance with applicable regulations for research-use materials.

  • United States: Free shipping on orders over $300 (USD). Standard shipping rates apply below that threshold. Delivery typically 3–7 business days depending on carrier and destination.
  • International: Shipping available to permitted countries. Rates and delivery times vary by region. Customers are responsible for any customs, duties, or import restrictions.
  • Carriers: We use reputable carriers with tracking. Cold-chain or temperature-sensitive options may apply for certain products.

Prices are displayed in USD on our shop (5peptides.com). For specific shipping quotes or restrictions, contact contact@fivepeptides.com.

Terms and Conditions

Last updated: .

By using this website and any associated shop or services (including purchases made via our shop at 5peptides.com), you agree to the following:

  • Research use only. All products are intended solely for laboratory research purposes. They are not for human or animal consumption, nor for diagnostic or therapeutic use. You represent that you are a qualified researcher or institution and understand handling and regulatory requirements.
  • Accuracy. We strive to provide accurate product and compliance information. We do not guarantee that content is error-free or complete.
  • Limitation of liability. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from use of this site or products.
  • Governing law. These terms are governed by the laws of the jurisdiction in which we operate. Disputes shall be resolved in the applicable courts.

We may update these terms from time to time. Continued use of the site after changes constitutes acceptance. For questions: contact@fivepeptides.com.

Return and Refund Policy

Last updated: .

We stand behind our products. If you are not satisfied with your order (whether placed on this site or via our shop at 5peptides.com), we offer a money-back guarantee subject to the following:

  • Eligibility. Refund requests must be made within 30 days of delivery. Products must be unopened and in original packaging where applicable. Due to the nature of research materials, opened or used products may not be eligible for refund.
  • Process. Contact us at contact@fivepeptides.com with your order number and reason. We will provide return instructions if applicable. Refunds are processed to the original payment method once we receive and verify the return (if required).
  • Timeline. Refunds are typically processed within 5–10 business days after approval. Your financial institution may take additional time to post the credit.
  • Exceptions. Custom or bulk orders may be subject to different terms as communicated at time of order.

For questions about returns or refunds, contact contact@fivepeptides.com.